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Project overview
Project overview
We provide free support for an Open Source Software services like bug tracking, forum as well as help files and code samples/templates. Also we provide additional guaranteed support services for our customers. Please choose appropriate support service from the list.
Free Support
- No investment needed
- Community supported efforts in problem identification, work-around solution development
- Support group monitors for critical errors and releases patches or new versions as needed
- Development group constantly analyzes suggestions for new features and implements best of them
Basic Plan
- Guaranteed handling of your requests in 4 business days
- Request handling includes incident analysis and developing work-around in timely manner
- New suggested features will be included in the next release if they align with strategic direction
- Any requests for technical clarification will be automatically included into help files
Premium Plan
- Guaranteed handling of your request in 2 days
- Your request will be resolved/fixed ASAP
- Ability to request features for next release
- All features of Basic Plan are included
Custom Plan
- Your service level agreements - Our work!
Please contact our sales manager at e-mail to subscribe for commercial support plan.
