Project overview

The AntHill(Cpp,Ruby) project is a powerful networking library that implements network fail-over and scaling functionality for any user applications and protocols. It implements different transports such as TCP, UDP & Shared Memory. It also contains useful utilities such as DumpSender and etc.

AntHill Cpp support basic plan

Ideally suitable for a small team which wants to have guaranteed handling for their bug reports.

Basic plan features:
  • Guaranteed handling of your requests in 4 business days
  • Request handling includes incident analysis and developing work-around in timely manner
  • New suggested features will be included in the next release if they align with strategic direction
  • Any requests for technical clarification will be automatically included into help files
The request handling procedure includes:
  • Analyzing your incident to determine what acquired and where it's located
  • Providing work-around as soon as possible to resume your operations
  • Determination how much time needed to address root problem and reporting this time to user
  • Addressing root problem in a timely fashion providing periodic updates
  • Help understanding our architecture and help resolving surrounding problems too

Sorry but we don't providing phone support today - please email us and we will respond immediately. Please also make use of bug report system and discussion board to troubleshoot you problem.

A Free support services always is available for you. If you would like more full featured support please see Premium or Customized support plans.