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AntHill Cpp support premium plan
We recommend this plan for middle-sized companies that want to have guaranteed handling procedures and need small feature implementations.
Premium plan features:- Guaranteed handling of your request in 2 days
- Your request will be resolved/fixed ASAP
- Ability to request features for next release
- Any requests for technical clarification will be automatically included into help files
- Priority handling of your requests
- Implement new custom features to meet your specific needs. New features should be coherent with strategic direction and some size/scope/budget limitations apply
- Analyzing your incident to determine what acquired and where it's located
- Providing work-around as soon as possible to resume your operations
- Determination how much time needed to address root problem and reporting this time to user
- Addressing root problem in a timely fashion providing periodic updates
- Help understanding our architecture and help resolving surrounding problems too
Sorry but we don't providing phone support today - please email us and we will respond immediately. Please also make use of bug report system and discussion board to troubleshoot you problem.
A Free support services always is available for you. If you would like more full featured support please see Customized support plans.
